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Help Topics
Getting Started With CARMIS
3 Articles
How to access CARMIS using a browser
How to install CARMIS on Windows devices
How to install CARMIS on Mac devices
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Get to know CARMIS
4 Articles
Introduction to the Toolbar
Introduction to the Menu Bar
Introduction to filters in tables and grids
How to change your password 📹
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Client Profiles
10 Articles
How to search for an existing client 📹
How to manage waitlisted clients
How to do a client intake/registration 📹
How to add a member to a client file
How to enroll a client in a program 📹
How to split members into independent files
How to merge client files
How to update the address of a client
How to fix duplicate client profiles
How to Manage Historical Changes to a Client’s Canadian Status
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Events and Sessions
8 Articles
How to create an event or a group session 📹
How to update an existing event schedule (add, remove sessions)
How to register clients for an event 📹
How to mark attendance for sessions 📹
How to record childcare services at an event session
Event attendance notes overview
How to upload attendance from Zoom or MS Teams
How to create an online registration form for an event
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Case Notes
3 Articles
How to add a one-to-one service (client casenote) 📹
How to update a one-to-one service (client) 📹
How to record non-client services
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Assessments
2 Articles
How to do a NAARS assessment 📹
How to Manage Report Cards
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Bulk Emails
2 Articles
How to send emails from within CARMIS
How to Authorize your email account to send emails from CARMIS
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Adoption
1 Article
How to add a new adopting parent profile
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Accessing CARMIS Support
1 Article
How to request and manage support tickets
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Documents Management
3 Articles
How to upload documents
How to effectively manage documents after uploading
How to customize file selection
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Smart Forms
1 Article
How to create an online registration form for an event
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Housing
5 Articles
How to add/view a rent assessment
How to perform a move-in or move-out
How to add new Maintenance Request activities in CARMIS
How to add new Facility Services activities in CARMIS
How to add new Service Providers in CARMIS
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Employment
2 Articles
How to record a client’s placement (employment services)
Generating IRCC Bulk Uploads
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Reporting in CARMIS
4 Articles
How to generate a report in CARMIS
How to save/publish a report in excel or PDF format
Accessibility tools when viewing reports
How to filter reports
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IRCC Bulk Uploads
1 Article
Generating IRCC Bulk Uploads
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Agency Configurations
3 Articles
Event attendance notes overview
User and Licence Management
How to Add Referral Options in CARMIS
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Third Party Installations
2 Articles
How to download and install Microsoft Teams on your computer
How to Create an App Password for Microsoft Account
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Popular Articles
How to Authorize your email account to send emails from CARMIS
How to Create an App Password for Microsoft Account
How to send emails from within CARMIS
How to add a new adopting parent profile
How to Manage Historical Changes to a Client’s Canadian Status
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