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How to manage tags in CARMIS

Tags in CARMIS are used to quickly identify important information about a client or record. They help staff organize records and make searching and filtering easier.

Differences Between User Tags and System Tags

User Tags: User tags are custom tags created manually by a user. These tags differ from System tags as they have a different color to them and they can be deleted.
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System Tags: System tags are system-generated tags automatically added by CARMIS. These tags are based on conditions/logics in the system, users cannot manually create/edit these tags nor can they remove them. The system tags colors will have a different color compared to User created tags.

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How To Add User Tags

Step 1: Using the sidebar menu, navigate to Clients > Client Profile (28) form.
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This will open the Client Profile form shown below.

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Step 2: Click on the 'Search' button in the top toolbar and search for a client.

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Step 3: Once you have your client selected, click on the 'Update' button from the top toolbar and enter update mode. 

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Step 4: Once in update mode, you will see a new button appear in Client Profile (28). Click on the '+ Add Tag' button.  

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Step 5: Once clicked a window will appear, enter the appropriate tag name for this client.
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Step 6: Once tag name added, click the 'Ok' button to add your newly created tag.

Step 7: Coming back to client profile, you will see your newly created tag at the top, ensure to click the 'Save' button at the bottom.


How To Remove User Tags

Step 1: Using the sidebar menu, navigate to Clients > Client Profile (28) form.

Step 2: Click on the 'Search' button in the top toolbar and search for a client.

Step 3: Once you have your client selected, click on the 'Update' button from the top toolbar and enter update mode. 

Step 4: Once in update mode the created user tags will have an 'X' next to them, click on the 'X' to remove the tag. Please Note: You cannot remove system generated tags, hence why they are greyed out. 

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Step 5: Once clicked the tag will be removed. Click the 'Save' button to confirm your changes.
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Viewing Tags in Reports

You can view both system generated and user created tags in reports. For example, in Report 905-Client Profile (Intake) or Report 906-Clients Profile (Active / Services Received) scrolling to the end of the report you will find both user and system tags columns.

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You can filter these columns down to your desired needs. To learn more about filtering in CARMIS, please view our article: How To Filter Reports

Viewing Tags in CAse Notes

When viewing a client’s case note, you will only see their iCARE-related system tags. These tags help guide you while completing the case note.
If the client is eligible for iCARE, you can select the appropriate programs and services.
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If they are not eligible, you can make the appropriate selection based on their eligibility status.
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Frequently Asked Questions (FAQ)

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