Working with Sumegha, Nitin and the rest of the team at NSD Tech to transition to CARMIS after more than fourteen years of using our previous system was a seamless experience.
On behalf of World Skills Employment Centre, it gives me great pleasure to provide this letter of recommendation for NSD Tech Inc. World Skills is an employment agency exclusively focused on supporting immigrants with their employment needs in Ottawa. Our unique operating structure as an employment organization requires robust technological solutions that enable us to track data, manage employer and partner relationships, and provide a wide range of employment services for our clients.
After more than fourteen years of using our previous CRM, World Skills went to the market to look for a system to suit our unique technological needs. Based on an assessment of the current marketplace, our complex needs and various funder reporting requirements, references and reviews of NSD Tech and the level of customization offered we were pleased to select CARMIS.
Working with Sumegha, Nitin and the rest of the team at NSD Tech to transition to CARMIS after more than fourteen years of using our previous system was a seamless experience. Since the launch of CARMIS in April 2024, the usability and functionality of CARMIS has offered agency-wide opportunities for improvements and efficiencies in data entry processes. In addition, CARMIS’ integration with iCARE and the customization it provides has enabled us to develop a proactive tool to track important funder data and monitor internal program information.
The unique flexibility and process-driven approach of the NSD Tech team has made the implementation of CARMIS a seamless transition for our organization. Their comprehensive understanding of iCARE reporting requirements and their experience working with the settlement sector has made them the perfect partner to support World Skills through this technology transition.
In addition to their work on our database, we are currently working with NSD Tech on the creation of an agency-specific Mentorship module.
I strongly recommend considering NSD Tech for any of your upcoming technology-related projects.
