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The NSD Tech Story: From Bold Beginnings to Transforming Non-Profits

In the winter of 2013, Nitin and Sumegha Gupta arrived in Winnipeg from India, carrying a shared dream: to use technology to create meaningful impact. They officially founded NSD Tech that same year, laying the groundwork for a journey that would revolutionize how non-profits operate.

Before moving to Canada, Sumegha worked as an IT engineer in a male-dominated industry. Despite her undeniable skills, societal biases often made her feel overlooked. Instead of letting this discourage her, Sumegha decided to chart her own path. Nitin, with his expertise as a certified Project Management Professional (PMP), brought structure to their shared vision, empowering Sumegha to focus on innovation. Together, they began working with global leaders like Google, Microsoft, and GoDaddy to build their expertise.

The first turning point came in 2015 when Sumegha collaborated with the Manitoba Interfaith Immigration Council (MIIC). While addressing their reporting challenges, she developed a cloud-based data validation tool for the IRCC iCARE system. This was just the beginning. Listening closely to the challenges faced by non-profits, Sumegha realized there was still so much more to address. This insight led to the creation of CARMIS Lite, a tool that redefined how agencies managed bulk uploads and data reporting.

By 2016, the Syrian refugee crisis brought new challenges for non-profits. CARMIS evolved to meet these needs, providing agencies with tools to process and manage critical data efficiently. As the platform gained traction, its capabilities expanded further. From 2017 to 2018, CARMIS extended its reach to handle refugee claimants' data processing and began forging partnerships with non-profits across Canada.

Not content with simply solving immediate problems, Sumegha envisioned a broader role for CARMIS. Between 2020 and 2021, the platform grew to include functionality for housing, employment, language assessments, and more. It even introduced support for French data entry, enabling agencies to serve diverse communities more effectively.

In 2022, NSD Tech’s vision took a giant leap forward. With funding from Microsoft Founders Hub and support from the Government of Canada, CARMIS transformed into a powerful cloud-based SaaS solution. Its AI-driven features were enhanced, making it an indispensable tool for non-profits seeking to streamline operations and focus on their missions.

Recognizing the potential for CARMIS to bring larger-scale change, Sumegha enrolled in a certification program on Design Thinking and Innovation at Harvard University. This experience profoundly shaped her approach. She learned to apply human-centered design principles to address the unique needs of non-profits, enabling her to create solutions that were both practical and visionary. With these insights, she worked tirelessly to make CARMIS not just a product but a transformative platform for the sector.

The journey came full circle in 2023 when the Manitoba Government selected CARMIS to support non-profit organizations working in immigration and settlement. This recognition solidified CARMIS as a cornerstone of the non-profit sector, empowering agencies from coast to coast.

From its charming office in Winnipeg’s historic Fort Garry building, NSD Tech operates with a dedicated team of IT experts. Guided by a client-first philosophy, the team continues to refine CARMIS, ensuring it evolves to meet the ever-changing needs of its users.

Today, NSD Tech stands proudly supported by the Government of Canada, the Province of Manitoba, and Microsoft Founders Hub. From humble beginnings to national impact, NSD Tech remains committed to using technology to simplify the complex, amplify the voices of non-profits, and create a better future—together.